We understand the challenges facing the receivables management industry in today’s environment. Our team can assist in the development of a robust compliance management system or provide an independent review of your  current system.

 

It is vital in today's climate to have a comprehensive, effective and efficient system with concrete policies, procedures and controls that adhere with industry regulations, including the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), the Electronic Fund Transfer Act (EFTA), Regulation F and the Equal Credit Opportunity Act (ECOA).

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We will work with you to ensure that your organization has a solid framework to promote and maintain compliance. We work with partners such as CMS Services, Provana, CallMiner, Prodigal and SpeechIQ to provide both software based and speech analytics support to achieve ultimate compliance.